FAQs

HOW DO I GET STARTED?

Visit the MYSTRYDE Train website and decide which plan is right for you. Browse our team page to see which coach would be a good fit for your goals and training style. Once you are ready to commit, purchase your plan. You will receive a welcome email after your purchase with an intake form. This is where you will select your coach and start date. Once you have submitted your intake form, your coach will reach out to set up your onboarding call within 24 hours.

HOW DOES TRAINING WORK?

You will select one of our 10 coaches to work with 1:1 and start with an onboarding call, where you will talk through your goals, past training experiences and any life factors that may impact your training schedule. From there, you will be set up on our coaching platform where your schedule will be hosted. You and your coach will both have access to your calendar, with the ability to leave comments and feedback. Your coach will input your workouts on a weekly basis, using your feedback as they program your upcoming weeks.

WHEN AND HOW DO I PAY?

You will be billed for your first month at purchase. Your second payment will be one month after your desired start date. (you must fill out the form in your welcome email to let us know!) You will be billed monthly on that date going forward until you email to cancel your coaching subscription.

IS THERE AN IN-PERSON ASPECT TO COACHING?

While all of your 1:1 coaching is done virtually, via our coaching app, text, email and call, the MYSTRYDE Train team offers lots of chances to meet up with other runners and coaches. We offer a once monthly group long run from one of the MYSTRYDE studios, nutrition and strength workshops each season, and lots of other events with local partners, like Marathon Sports!

ARE THERE ANY PERKS TO TRAINInG WITH MYSTRYDE TRAIN?

YES! In addition to the many free events we put on with our partners, we offer discounts on many other brands and services aimed at keeping you feeling good throughout your training.

  • 15% off MYSTRYDE classes

  • 15% off at Marathon Sports

  • Access to group runs and events hosted by MYSTRYDE Train

  • Access to On-Demand platform with run, strength and recovery classes

  • 15% of On running shoes at MYSTRYDE

  • 15% of Garmin watches

  • 15% off at The RunRX Physical Therapy

  • 15% off at Essex Integrative Health (dry needling and ART)

  • 50% off Normatec Appointments at MYSTRYDE